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MT-03 - QUALITY PERFORMANCE EVALUATIONS 

Demonstrates how to conduct performance evaluations that motivate your staff and develop a high-quality workforce, while building worker productivity and providing a defense against lawsuits.
1. When to Conduct Performance Evaluations
A. Continuous Communication
B. Resolve Problems While They are Still Small
C. Conducting Reviews When Scheduled and When Useful
D. Allowing Sufficient Time
E. Timing and the Connection to Pay Raises
2. The Evaluation Form
A. Usefulness as a Tool
B. Don’t Let the Tail Wag the Dog
3. Planning and Preparing For The Evaluation
A. Who Will Do the Evaluating?
B. How to Establish Standards and Goals
C. Supervisor’s “Self-Evaluation”
D. How to Draft an Effective Review (Discussion of Sample Reviews)
4. Communication
A. Preparing for the Meeting; Knowing What to Cover
B. Conducting the Actual Meeting (With Role Playing)
C. Concluding the Meeting
D. Ongoing Motivation
MT-01 - Managing Performance, Minimizing Risk
MT-02A - Harassment Prevention for Supervisors 
MT-02b - Harassment Prevention for Non-Supervisors 
MT-03 - Quality Performance Evaluations 
MT-04 - Effective Employee Documentation 
MT-10 - Hot Topics in Wage and Hour Law
MT-11 - Protecting Confidential Business Information 
MT-12 - Understanding Leaves of Absence 
MT-13 - Issues in Workplace Privacy 
MT-14 - Issues in CyberSpace: E-Mail and Internet Access 
HD-01 - Recruiting and Hiring Employees 
HD-02 - Employee Discipline and Terminations 
HD-03 - Effective Handling of Employee Problems 
HD-04 - Conducting Effective Workplace Investigations
 


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