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MT-01 - MANAGING PERFORMANCE, MINIMIZING RISK 

Course covers Quality Management Practices, including the employment relationship (at-will, express and implied contract), the dangers of mismanagement, and managing employees while minimizing exposure to liability. Generally covers all phases of employment, including hiring, appraisals, discipline, and termination. Our most-requested course.
1. Why Are We Having Management Training? What Are The Intended Goals?
A. Quality Managerial Skills
B. Enhance Managers’ Ability to Maximize Performance of Subordinates
C. Enhance the Quality of the Work Environment
D. Problem Prevention/Litigation Avoidance
E. Why Does This Matter?
2. General Employment Law Principles
A. The Employment Relationship
• Various Principles: At-Will; Contract (Express, Implied)
• Limitations Imposed on Employers by Public Policy
• Constructive Discharge
B. Dangers of Mismanagement
• Administrative Complaints
• Lawsuits
• Individual Liability of Managers & Supervisors
• Disruption to Operations
• So What if You are Right — Can You Prove It?
3. Managing Employees to Minimize Exposure to Liability
A. Hiring Process
B. Performance Appraisals
C. Proper Handling of Disciplinary Action
D. Proper Handling of Terminations
4. Issues Related to Harassment
A. What is Harassment?
• Sexual Harassment
• Other Types of Harassment
B. What Types of Legal Action Might Result?
C. Individual Liability of Managers & Supervisors
D. What Should You Do If Somebody Complains to You?
E. Don’t Let Yourself Get Set-up as a “Harasser”
MT-01 - Managing Performance, Minimizing Risk
MT-02A - Harassment Prevention for Supervisors 
MT-02b - Harassment Prevention for Non-Supervisors 
MT-03 - Quality Performance Evaluations 
MT-04 - Effective Employee Documentation 
MT-10 - Hot Topics in Wage and Hour Law
MT-11 - Protecting Confidential Business Information 
MT-12 - Understanding Leaves of Absence 
MT-13 - Issues in Workplace Privacy 
MT-14 - Issues in CyberSpace: E-Mail and Internet Access 
HD-01 - Recruiting and Hiring Employees 
HD-02 - Employee Discipline and Terminations 
HD-03 - Effective Handling of Employee Problems 
HD-04 - Conducting Effective Workplace Investigations
 


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WAAG AND CO. • Phone (805) 783-2300 • Toll Free (888) 650-WAAG • Fax (805) 544-4215
P.O. Box 5060, San Luis Obispo, CA 93403 • info@waagandco.com