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Mandatory Arbitration: Uncertain Times
(last updated February 1999)

Employers are often hearing about the advantages of arbitration over litigation: it is likely to be faster and much less expensive. Usually, the arbitrator is also an expert in the field of employment law, and will not be as susceptible as juries to emotional arguments that might nullify legal principles. However, this last reason is why plaintiffs’ lawyers love juries—the emotional issues often represent the real dollar potential of a case. Plaintiffs’ lawyers have always waged war against arbitration. But recently, they have been winning some of the major battles, leaving everyone wondering about the future of mandatory arbitration agreements.

Recently, a number of conflicting court decisions affecting California employers have been issued. These cases have focused on discrimination claims and the importance of a jury in seeking relief for alleged civil rights violations. 

Federal Courts: First, the Federal Court of Appeals held that a mandatory arbitration provision unilaterally placed by management in an employee handbook was not a knowing and voluntary waiver of an employee’s right to a jury trial. The court was concerned that the employee may not have read the provision, and also did not have an opportunity to accept or reject the arrangement. Then, in May, 1998, the same court invalidated a detailed, stand-alone arbitration agreement. The employee signed the agreement as part of her acceptance of various terms and conditions of her employment offer. The court held that this also was not truly voluntary, since the person had to choose between accepting employment and retaining her right to a jury trial for discrimination claims. The court indicated that one of the main flaws of the arbitration agreement was that it did not give the employee the chance to sign an arbitration agreement that excluded federal discrimination claims. This ruling suggested that an arbitration agreement with an option for excluding such claims should be enforceable.

California Courts: Meanwhile, the California courts were issuing conflicting rulings. In September 1998, the State Court of Appeal dismissed a sexual harassment suit by an employee who sought to avoid an arbitration provision contained in an employee handbook. The court held that signing a handbook receipt that included a statement agreeing to abide by the company’s mandatory arbitration process was an enforceable promise to arbitrate. 

Back to the Federal Courts: In December 1998, the same Federal court took the matter a step further and held that the Federal Arbitration Act—a law that favors arbitration—simply did not apply to employment agreements. Accordingly, the court held that the arbitration agreement involving the employee was unenforceable. This issue is expected to be appealed to the U.S. Supreme Court. 

Possible Legislation: The California legislature has put employment arbitration agreements in its gun-sights. Legislation has already been proposed to invalidate arbitration agreements with employees that are signed before a dispute has arisen.

What Can Businesses Do Now? While the wrangling over this issue continues, mandatory arbitration of certain employment issues should still be valid. If you do want to use an arbitration agreement, it must be properly drafted to maximize the degree of enforceability. Among other things:

  1. Do not hide the arbitration provision in an employment application or just drop it into a handbook.
  2. Use a stand-alone agreement that fully spells out the impact of the arrangement.
  3. Provide an option to exclude federal discrimination claims. 
This article is a general overview of the subject matter at the date that it was last updated, and is not meant to provide professional opinions regarding any specific case, matter, or set of facts, or to substitute for the professional advice of Waag and Co. Instead, please contact Susan S. Waag, Esq. for additional information.
 


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